Attention all Denbighshire Housing Tenants! Our Survey of Tenants and Residents (STAR) survey is live!

We are going to text and email our tenants between the 21 Oct – 18 Nov with a link to complete STAR online. If you would like a printed survey, contact us today so we can post one out to you. Your feedback will help us provide the right service to you and inform us of your priorities. By completing the survey, you could be in with a chance of winning a £250 or £100 gift card (T&Cs apply).

STAR

Managing your Tenancy Contract

We are here to help you manage your Tenancy Contract and understand the importance of your Tenancy Contract. We are responsible for making sure we invest in your home and that it is in a good condition and maintains the Welsh Housing Quality Standard (WHQS).

As a tenant, you are responsible for:

  • paying your rent and other charges on time
  • looking after your home and garden
  • acting in a reasonable way so as not to upset other people living near you
  • more information is in your Tenancy Contract

If you would like some help understanding how to manage your Tenancy Contract, please feel free to get in touch.