Attention all Denbighshire Housing Tenants! Our Survey of Tenants and Residents (STAR) survey is live!

We are going to text and email our tenants between the 21 Oct – 18 Nov with a link to complete STAR online. If you would like a printed survey, contact us today so we can post one out to you. Your feedback will help us provide the right service to you and inform us of your priorities. By completing the survey, you could be in with a chance of winning a £250 or £100 gift card (T&Cs apply).

STAR

Pest Control

We will treat the following pests inside our properties, free of charge:

  • rats
  • mice
  • fleas
  • cockroaches
  • bedbugs.

You can get advice on dealing with other pests outside your home from the British Pest Control Association.

We will only carry out one course of treatment. Once the problem has been resolved, if it returns in the future, the tenant will be responsible for getting the problem treated.

You may be recharged for pest control if your actions have caused the infestation. If you fail to keep an appointment, we will stop the treatment and you will be responsible for making your own pest control arrangements at your own expense.

If you feel you have a problem, please report this to us, so we can look into it.